Comments on: Dear Dell Computers

By: CustomersAreAlways

CustomersAreAlways — Mon, 05 Jun 2006 06:42:45 +0000

Dell Could Be Stepping Up To the Plate?…

I’m not a Dell customer, but I’ve been reading around the web that their customer service isn’t all that. I just came across this article tonight which states: "Dell service agents can now troubleshoot customers’ PCs and solve commo…

By: Temmahkrik

Temmahkrik — Wed, 31 May 2006 16:45:40 +0000

I’m afraid the photos have all been destroyed…by…elves.

By: Nuke

Nuke — Wed, 31 May 2006 14:44:38 +0000

What’s scary, is that Dell’s helpline is better than most in the industry…

I build my own puters, well except for laptops (which I get from Dell BTW). And unless I’m having a piece of hardware replaced under warrenty I never call ny company for help. Lets face it, cal centers are in other countries now, since apparenntly skilled Americans who can understand us are overpaid!

Nuke
- Outsourced for 6 months nw

By: Fran

Fran — Wed, 31 May 2006 00:28:10 +0000

My son had a Dell…same thing happened with him. I won’t buy another one. Ours is an HP, so far so good, (knock on wood) we’ve had it for over a year now.

DK: Don’t get rid of the accent….I think it’s rather charming dahling!

By: Surly Canadian

Surly Canadian — Tue, 30 May 2006 22:28:11 +0000

mmm-hmmm…